A year of Shared Channels Experience: our path to truly user-centred services
Posted by:
Cheryl Stevens, Director, Shared Channels Experience, Posted on:
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Categories:
DWP Digital Strategy, Shared Channels Experience
Director of Shared Channels Experience, Cheryl Stevens, looks back on the first year for her team and their ambitions to improve user experiences, create a detailed view of the user and improving security.
