Payment services

How we’re improving payment account validation

Angela Hilton, DWP Digital, 19 October 2021 - DWP Digital, Error and Debt, Payment services, Product Design

Validating payment accounts is just one simple thing we can do to increase confidence that a payment will be successful. Like all good product journeys, Angela's team set out to find out what the problems were with the existing solutions, and if there were opportunities to make things more effective.

Podcast: Building Europe’s biggest payment system

DWP Digital team, 30 July 2021 - Payment services, Podcasts

The Department for Work and Pensions (DWP) is responsible for paying out around £190 billion each year in benefit, pension and social fund payments. It’s crucial that our payments system ensures money is delivered on time in the form that …

Hack the North 4.0: solving problems for real users

Amy Pond, Senior Operations Lead for Jobcentres in Greater Manchester, 21 January 2020 - Diversity, DWP Digital, Hacks, Payment services

Join us at Hack the North 4.0 where Amy will be on hand with other frontline colleague to focus on the issue of financial inclusion.

UPDATE: New dates for Hack the North 4.0

Natalie Weir, product manager, DWP Digital, 31 October 2019 - Financial inclusion, Hacks, Payment services, Women in Digital

We can now announce our new rearranged dates of 13 - 14 February 2020 for Hack the North 4.0.

The changing world of payments

Richard Laycock - Digital Delivery Shared Platforms, 9 August 2019 - DWP Digital, Enabling Digital Delivery, Payment services, Shared Services

We're thinking about design and trending innovations as we transform our payment services. We're recruiting into our teams, could you be part of it?

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