We want to make better use of social media to provide a more professional and consistent experience for our claimants. Later this Autumn we’ll be testing and learning by giving access to Facebook and YouTube to staff in 3 Jobcentre sites: London Bridge, Newport and Rusholme.
A new Facebook page called Find Share Connect will be our flagship social media channel. It will provide a space to bring together claimants and employers and give advice on job search, training opportunities and support recruitment activity by partners. Find Share Connect will be a national page but during the test will have a local flavour with jobs content tailored to the three test sites.
You can check out some of what we’re planning do in this exciting pilot by watching this film. We will also share the experience through Twitter and future updates on this blog.