Business Transformation Group

Services in beta: show the thing

At a recent Sprint DWP event for colleagues in the Business Transformation Group (BTG) our breakout sessions were dedicated to showing the thing. We showed four of our digital services that are in beta. The Secure Communications service authenticates third …

Tunnelling forward via DWP's Service Design Forum

My friend and colleague Andrew Besford and I have been talking about tunnelling forwards from today (me) and tunnelling backwards from our 2020 vision (Andrew). In his recent Sprint DWP presentations, Andrew even used a photo of the breakthrough moment of …