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Agile delivery on a massive scale

I’m excited to be working in a team that’s successfully delivering a project to redesign DWP’s Customer Information System (CIS), using Agile (scrum) development methodology and user centric design. The interface enables over 90,000 users from DWP, other government departments …

What we’ve learned as user researchers in DWP

Chloe and Jo at the kanban in DWP's Leeds transformation hub

Chloe Westerman and Jo O’Keefe both recently graduated from the Department for Work and Pensions' (DWP) intensive digital training programme, the DWP Digital Academy. They now work as user researchers on some of DWP's digital projects, such as Check Your State …

Meet Tony, DWP Technology Principal Solution Architect

Stock photo of computer code

As a Technology Architect in DWP, it is impossible to write about a typical day as every day is different. I’m a Principal Solution Architect and it’s my job to take requirements from the business and design a system that meets …