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How we’re using web analytics to make services better for users

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DWP performance analysts using Google Analytics

Hi, I'm Mike Suter-Tibble. I lead the team of digital performance analysts in DWP Digital. In the team we use a range of analytical tools to help digital teams iterate their services. Google Analytics (GA) is one of the tools …

Why inclusion matters in our communities of practice

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Marie Cheung, DWP Digital

A community of practice means having the right people working collaboratively in multi-disciplinary teams with access to the right support network. Working in this way means it’s easier to share knowledge and build capability. Communities lead to a more cohesive, …

Meet the IT crowd

A DWP TechBar

Isobel My name’s Isobel and I'm an associate end user computing engineer providing technical support for London and the Home Counties. I've been providing frontline support to our users since 2006. Working in partnership with our IT suppliers we resolve …