User needs take the lead
I’m sitting in a near pitch black room with only the glare of two monitors and a window into the adjacent room. In it sits a Government Digital Service (GDS) researcher and a member of the public. As I watch …
Building better services...
Posted by:
Andrew Dennehy-Neil, Posted on:
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Categories:
DWP Digital Capability Building, DWP Digital Strategy
It’s a great time to be working at the Department for Work and Pensions. We are changing the way we work to make sure that we build digital services which have users at their heart and in a way that …
Out in the field...
...of PIPIS (anticipated go-live for PIPIS to coincide with phase 3 release for PIPCS in September ‘14). We have been using html and css and using the Razor syntax based...
Enhancing our digital capability
Posted by:
Kevin Cunnington, Posted on:
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Categories:
Carer's Allowance Digital Service, DWP Digital Capability Building, DWP Digital Strategy
There is no shortage of hype around digital transformation but never has the mantra: ‘innovate or die’ been more true. There are some who see technology and the internet as disruptive, forcing organisations to break with the past and re-engineer …
DWP Hack Day (now with extra Raspberries!)
On 16th April we held the first DWP Hack Day in Preston. The day was attended by 10 enthusiastic people within DWP IT, including the DWP Developer team. Attendee's were;...
Hack to the future
As part of our continued development, we have been discussing the idea of holding a “hack day” This is hacking in a good way, nothing to do with hacking into...
Day one on location........
On Wednesday (02/04/14) Adrian and I started the next part of our journey and joined the project at Carers Allowance in Preston. We arrived in time to join in the...
Trainee Developers driving Digitalisation forward
In January we completed an introductory training course in programming. The trainees - Ian Tidmarsh, Nathalie Harrold, Mike Morris, Adrian Stone, Donna Kirk and Paul Anderson (all from IT Project...
Carers Allowance Phase 2 discovery begins
We have started a 4-week Discovery exercise for Carers Allowance Phase 2. A core team of experts from key areas will be locked together in a room in Preston exploring options for transforming the Carers Allowance service by addressing such …
Improving. Continuously.
Since we launched the new Carer's Allowance digital claim service last October, we’ve made 12 full releases. Each of these has included one or more major improvements to make the service easier and quicker to use. Not all improvements need a …
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