In the UK an estimated 5 million workplace and personal pensions are missing or unclaimed – these are worth around £3 billion. The Pension Tracing Service (PTS) provides people with the information they need so they can get in touch …
I’m halfway through a 12-week Junior WebOps training program in DWP. It covers topics and skills that are essential to creating and maintaining user-centred digital services at DWP. I’ve completed another block and gained another huge stack of knowledge. It’s …
I am one of six people who were recently selected for the first ever DWP Junior WebOps training program. The program was specifically created for DWP by external IT training provider QA Training with input from the DWP WebOps team. …
I’m Fiona Speirs, the Head of User Research in DWP. My aim is to embed the need to design all our digital services around our users. To do this, I’m building a User Research team in DWP. The User Research …
Back in December, I blogged about my first experience of an agile Discovery. We were discovering how we can improve the way we attract people to apply for digital and technology roles in DWP. Since then, we’ve launched a public …
Hello. My name is Mayank Prakash and I'm the Director General, Digital Technology at the Department for Work and Pensions. I started at DWP back in November, and so far it’s been a hugely exciting introduction to the world of …
