At DataJam North East in Newcastle on September 17 /18, DWP Digital was part of 50 organisations from across government and the digital industry that came together to use the power of data and service design to help come up …
DataJam North East is coming to Newcastle on 17th and 18th September 2018 in conjunction with Newcastle University, North East Local Enterprise Partnership, DWP Digital, local authorities in the region and One Team Gov. DWP Digital’s Celine McLoughlin and Ryan …
Hi, I’m Jessie Ferguson, a user researcher at DWP Digital in Newcastle. I recently attended Leeds GovJam for the first time.
I'm Melanie Cannon, lead content designer at DWP Digital. Our Content Design team at DWP Digital has been collaborating across our product and design community to help service teams define their focus.
The Apply for a Budgeting Loan service is now six weeks into private beta. Users can apply for a budgeting loan using internet access devices in a Jobcentre Plus office in Chesterfield. Internet access devices allow users to access the …
The Personal Independence Payment (PIP) digital claim went into private beta on 6 October. Although we’re not taking real claims yet, it means that some potential users can see what we’ve been building.
The Cross Government Design meeting took place recently, with more than 60 people gathering at Digital DWP. This was the 9th gathering of designers from across government, along with designers from the Government Digital Service (GDS). It was also the …
Last week I was lucky enough to attend Leeds GovJam - part of the Global GovJam taking place in over 30 cities around the world. It brought together people interested in service design from across the public sector. It was …
My friend and colleague Andrew Besford and I have been talking about tunnelling forwards from today (me) and tunnelling backwards from our 2020 vision (Andrew). In his recent Sprint DWP presentations, Andrew even used a photo of the breakthrough moment of …
