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DWP Digital Capability Building

Posts about how the Department of Work and Pensions is building digital and enhancing the digital skills of its staff.

Jamming with Lego, not guitars: My experience of GovJam 2016

When the invite to Leeds GovJam landed in my inbox, I was intrigued but unsure what to expect. A quick google search was it all it took to realise GovJam was definitely worthwhile - a global event which brings together …

What we learned while improving accessibility

Here in the Department for Work and Pensions (DWP) we're building services that should be fully accessible to everyone. As a front-end developer for Universal Credit, I'm part of the team helping to make this goal a reality. Right from the time I …

How social media can help DWP deliver our 2020 vision

Kailesh Sudra (centre) and Samiah Javaid (left) from BTG's social Media team at a recent event

I’m writing this blog on my phone - these days, that’s not unusual. Most people are familiar with how the internet and the development of smartphones have revolutionised how we live our lives and the way we work. And DWP …

How we’re keeping DWP’s business transformation on track

Business Design Authority

As we’ve said at our recent transformation events, business transformation is about having a vision and making sure everyone is working towards it. Transforming government is no different. At DWP we have continued to deliver our major welfare reform agenda, but …

How user research is shaping the Pensions Tracing Service

Prototype digital Pensions Tracing Service

In the UK an estimated 5 million workplace and personal pensions are missing or unclaimed – these are worth around £3 billion. The Pension Tracing Service (PTS) provides people with the information they need so they can get in touch …