From Puppet to pro
Blog number three from the Junior WebOps training program. Adrian’s blog back in July took us through the second block of the training so I’ll finish off with the final third.
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Inside the DWP Technology Incubator
The scale and pace of the technological change at DWP has been the spur for creating 2 new teams focusing on innovation and ideas generation. I’m proud to be heading up one of these - the DWP Technology Incubator.
Cloud services at DWP
Posted by:
Juan Villamil, Chief Technology Officer, Posted on:
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Categories:
Cloud, Enterprise Infrastructure
What does it take to move one of the largest and most complex IT estates in the country to the cloud?
Measuring satisfaction with DWP's services
In DWP we regularly ask our customers about their experience of dealing with us and whether they are satisfied with the service they received. This feedback is one way we can identify whether the services we offer can be improved. However, simply …
Developing a technology career in DWP
Posted by:
Henry Knott, Posted on:
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Categories:
Carer's Allowance Digital Service, Learning & Development, Software Development
A career in technology is not something I planned from an early age. In fact, I initially got into web development because I wanted to build a website to advertise my guitar tutoring business and didn’t want to pay somebody …
Life in the WebOps team
To complement our blog series on the Junior WebOps training programme, I wanted to share what those of us with a little more experience in the WebOps team get up to day-to-day.
Building our own future
I’ve never known a more exciting time to be working in DWP Technology. When I first started working with DWP most of our IT development thinking and work was done in-house, but over the recent past most of it has been done …
How user research is shaping the Pensions Tracing Service
Posted by:
Anna Khoury, user researcher, DWP Digital, Posted on:
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Categories:
DWP Digital Capability Building, User research
In the UK an estimated 5 million workplace and personal pensions are missing or unclaimed – these are worth around £3 billion. The Pension Tracing Service (PTS) provides people with the information they need so they can get in touch …
User research with people who are deafblind: it makes Sense
Posted by:
Joanne Schofield, Posted on:
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Categories:
DWP Digital Capability Building, User research
Often the people who need to use government services the most are those who find it the hardest to do so. They don’t want to interact with us - they have to. I’m a Content Designer with the team building …
Building digital services the agile way: a developer's view
Posted by:
Phil Mawson, Posted on:
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Categories:
Business Transformation Group, DWP Digital Capability Building, Secure Communications Project
I’m a senior developer in the Secure Communications team in DWP. When I started my career back in the 1980s, developers were often stuck in a room coding all day long, only interacting with other IT managers and developers. Communication …