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How we are treating online forms as services with user needs

Posted by: , Posted on: - Categories: Business Transformation, Service Manager
Zoe Gould, Service Manager

When I joined DWP as a Service Manager just under a year ago, the first thing I got tasked with was ‘digitalising the Department’s forms’. Which sounds like an easy job, yes? Except not really, and for several different reasons! …

Intelligence-led cyber security in DWP digital services

Posted by: , Posted on: - Categories: Digital DWP jobs, Digital Technology

We’re boosting our digital capability in our Cyber Intelligence Response Centre (D-CIRC), to ensure we have intelligence-led cyber security for our online services to operate effectively and safely. We’re working with Government and private sector partners to build and mature …