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How we’re using web analytics to make services better for users

Posted by: , Posted on: - Categories: Data, Digital performance analytics, Google Analytics
DWP performance analysts using Google Analytics

Hi, I'm Mike Suter-Tibble. I lead the team of digital performance analysts in DWP Digital. In the team we use a range of analytical tools to help digital teams iterate their services. Google Analytics (GA) is one of the tools …

Helping citizens choose how their data can work for them

Adrian Atley and Alice Carter at a kanban

I’m Adrian Atley, an Enterprise Service Architect in DWP Digital. Across government large amounts of data are created, securely stored and processed. However there is currently a lot of duplication across services and organisations, even where those services share the …