In my last blog I wrote about Business Transformation in DWP. We are leading a step change in the way that the whole of DWP operates. That means delivering the...
Back in December, Amy wrote on the GDS design notes blog about start pages within guides: Lots of users navigate to start pages for services through content on GOV.UK, which means start pages repeat information they may already have read …
At the recent Civil Service Live events we had lots of people coming to our stand wanting to find out more about the DWP Digital Academy and how we are building digital capability within DWP. In the spirit of “showing …
During my time at DWP - a tad shy of three decades - I’ve seen a fair amount of change. In that time I’ve seen huge transformations in the way DWP customers apply for benefits and the impact of how …
...the government offers digital services so good that people want to use them instead of using traditional paper forms or calling us on the phone. This means building and maintaining...
I’m sitting in a near pitch black room with only the glare of two monitors and a window into the adjacent room. In it sits a Government Digital Service (GDS) researcher and a member of the public. As I watch …
It’s a great time to be working at the Department for Work and Pensions. We are changing the way we work to make sure that we build digital services which have users at their heart and in a way that …
...of PIPIS (anticipated go-live for PIPIS to coincide with phase 3 release for PIPCS in September ‘14). We have been using html and css and using the Razor syntax based...
There is no shortage of hype around digital transformation but never has the mantra: ‘innovate or die’ been more true. There are some who see technology and the internet as disruptive, forcing organisations to break with the past and re-engineer …
On 16th April we held the first DWP Hack Day in Preston. The day was attended by 10 enthusiastic people within DWP IT, including the DWP Developer team. Attendee's were;...
