How we’re using web analytics to make services better for users

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DWP performance analysts using Google Analytics

Hi, I'm Mike Suter-Tibble. I lead the team of digital performance analysts in DWP Digital. In the team we use a range of analytical tools to help digital teams iterate their services. Google Analytics (GA) is one of the tools …

Why inclusion matters in our communities of practice

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Marie Cheung, DWP Digital

A community of practice means having the right people working collaboratively in multi-disciplinary teams with access to the right support network. Working in this way means it’s easier to share knowledge and build capability. Communities lead to a more cohesive, …