Building up our service design community

At DWP, we are moving towards designing a better user experience by joining up our products together with the services that people experience.
At DWP, we are moving towards designing a better user experience by joining up our products together with the services that people experience.
I’m Dan Klein and I’m the Chief Data Officer at Valtech, a digital agency focused on business transformation. We’re delighted to have been jointly shortlisted with DWP Digital in the Outstanding Analytics Infrastructure category at the 2018 Big Data Excellence …
What is Robotic Process Automation really all about? Shaun Williamson, Senior Product Owner, Shaun explains in his guest blog for Government Computing.
Hello! I’m Jason, a User Researcher for the Get Citizen Income Information team, part of DWP Digital. I’m part of the team building a back-end system that will help DWP effectively use citizen income data supplied from HM Revenue & …
We're very proud that Sue Griffin, Head of User Support Services at DWP Digital, has made this year's Digital Leaders 100 list. Find out more about her role and what motivates her.
I’m James Barton, Head of Transformation for Technology Services in DWP Digital.
Hi, I’m Phil Chapman, a Data Scientist at DWP Digital. And I’m Ed Guccione, a Senior Performance Analyst.
The recent weather warnings over the Easter period reminded me of the ‘Beast from the East’ earlier in the year and how that impacted our services for our customers.
We want more women in DWP Digital to be confident at presenting, taking a lead role at an event or meeting and telling their own story, and ours, using modern digital techniques.
DWP Sheffield is a young hub. We just hosted our first hack. And with all the unearned confidence of youth, I'm going to tell you how to host your own, based on our limited experience.