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DWP Digital Academy: our 100th student graduates

Posted by: , Posted on: - Categories: Business Transformation Team, DWP Digital Academy, DWP Digital Strategy

The first DWP Digital Academy in Fulham opened for business on 24 February 2014. It was set up to help us increase our capacity and grow more of our own digital capability across DWP. This week we reached an important milestone as our 100th …

How we're building our Business Design skills at DWP

Posted by: , Posted on: - Categories: Business Design, Business Transformation Team, DWP Digital Capability Building
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It has been about 6 months since we started to build the Business Design community at DWP. Some of our community are already finding that being able to operate in these roles is a great way  to develop their career.  When we set up …

For staff, with staff - Improving the digital back office

Posted by: , Posted on: - Categories: Carer's Allowance Digital Service

When the Carer’s Allowance Digital Service (CADS) project went through discovery (long before I joined the team), they were asked to build and iterate a first class customer facing service but also begin the transformation of the Carer’s Allowance digital …

Discovering our Discovery: Scoping the Secure Communications Project at DWP

“I have a dream” a man once said. He went on to describe exactly what that dream was. His articulation was so successful that many of those listening heard a call to arms and understood that it was the start …