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Supporting customers with the Carer’s Allowance replica service

Posted by: , Posted on: - Categories: Agile development, Carer's Allowance Digital Service, DWP Digital

I’m Kathryn Baxendale and I’m part of the Carer’s Allowance digital service team. Carer’s Allowance was the first of DWP’s digital services to go live back in October 2013, and makes it easier for carers to apply for help at …

From monolithic to agile: improving our infrastructure

I’m John Keegan, Head of Cloud Infrastructure Services in DWP Digital. We’re on the crest of a wave with transformation as we’re overhauling our technology infrastructure and the way our digital technology services are delivered for the entire department.

The Digital Claimant and Activity Messaging Service one year on

Posted by: , Posted on: - Categories: Agile development, Digital Service, Digital Technology, DWP Digital

I'm Geraint Williams, Product Owner for DWP's Digital Claimant and Activity Messaging Service (DCAMS) which was launched just over a year ago.  The cloud-hosted digital application enables 20,000 Jobcentre Plus work coaches to manage their caseload more effectively, and has improved the …