DWP Digital welcomes a new Chief Digital and Information Officer
DWP Digital welcomes a new Chief Digital and Information Officer
A warm welcome to Richard Corbridge, the new Chief Digital Information Officer.
How we're using principles to guide our transformation journey
Posted by:
Andrew Besford, Posted on:
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Categories:
Business Design, Business Transformation Team, DWP Digital Capability Building, DWP Digital Strategy
In my last blog I wrote about Business Transformation in DWP. We are leading a step change in the way that the whole of DWP operates. That means delivering the policy intent and the service citizens expect from government, in …
Improving the Carer’s Allowance guide
Back in December, Amy wrote on the GDS design notes blog about start pages within guides: Lots of users navigate to start pages for services through content on GOV.UK, which means start pages repeat information they may already have read …
How are you building digital capability at DWP?
Posted by:
Andrew Dennehy-Neil, Posted on:
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Categories:
DWP Digital Capability Building, DWP Digital Strategy
At the recent Civil Service Live events we had lots of people coming to our stand wanting to find out more about the DWP Digital Academy and how we are building digital capability within DWP. In the spirit of “showing …
You can teach an old dog new tricks
During my time at DWP - a tad shy of three decades - I’ve seen a fair amount of change. In that time I’ve seen huge transformations in the way DWP customers apply for benefits and the impact of how …
What is Digital Transformation? The view from DWP
Posted by:
Andrew Besford, Posted on:
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Categories:
Business Design, Business Transformation, Business Transformation Group, DWP Digital Strategy
In his recent blog, Andrew Dennehy-Neil talked about what digital means for us at DWP as we change the way we work to build digital services with user needs at their heart. DWP is a large and diverse organisation (of …
User needs take the lead
I’m sitting in a near pitch black room with only the glare of two monitors and a window into the adjacent room. In it sits a Government Digital Service (GDS) researcher and a member of the public. As I watch …
Building better services...
Posted by:
Andrew Dennehy-Neil, Posted on:
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Categories:
DWP Digital Capability Building, DWP Digital Strategy
It’s a great time to be working at the Department for Work and Pensions. We are changing the way we work to make sure that we build digital services which have users at their heart and in a way that …
Out in the field...
Its been a busy few weeks since our last update. Some of us have started on a new project, we've delivered a presentation to a conference of 400 people whilst still continuing on the journey of building our capability. Shortly …
Enhancing our digital capability
Posted by:
Kevin Cunnington, Posted on:
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Categories:
Carer's Allowance Digital Service, DWP Digital Capability Building, DWP Digital Strategy
There is no shortage of hype around digital transformation but never has the mantra: ‘innovate or die’ been more true. There are some who see technology and the internet as disruptive, forcing organisations to break with the past and re-engineer …
DWP Hack Day (now with extra Raspberries!)
On 16th April we held the first DWP Hack Day in Preston. The day was attended by 10 enthusiastic people within DWP IT, including the DWP Developer team. Attendee's were; Paul Anderson Paul Bowman Wayne Hopkins Nathalie Harrold Donna Kirk …